Template letters
When secondhand smoke enters your home, it is best to proceed step by step: start by speaking directly to your neighbours, then, if necessary, seek support from the property management or the tenants’ association.
Our advice and sample letters can help you prepare for these steps and facilitate your communication with the various parties involved.
Talking with the neighbours
Before considering other steps, try having a personal conversation with the neighbours who smoke.
- Describe the situation factually, politely ask them to be considerate, and show that you are open to finding solutions together.
- Not sure how to approach the conversation? Find practical communication tips here.
Contacting neighbours in writing
If talking things over leads to no improvement, write them a short letter.
- Describe the problem and its consequences.
- Show that you are open to discussion, but also indicate that you are considering further steps if the situation does not change.
Notify the property management company
If the situation still does not improve, you can contact the property management company.
- The property management company can consider potential solutions (technical or architectural measures, raising awareness among neighbours).
Support from the tenants’ association
If the property management company fails to respond or take sufficient action, contact the tenants’ association.
- This association can provide legal advice, suggest further steps (e.g. a formal notice, a rent reduction), and support you in defending your rights.
